Reeds Nautical Almanac Direct Debit subscription

iPad FAQs

The app crashes as soon as I open it.

Several users have experienced this bug after downloading the first January 2016 update (version 3.3). All of them have found that uninstalling the app and then reinstalling it from the Apple App Store fixes the problem.

If you still experience this issue, please contact us at:

How long does my subscription last?

Your subscription lasts a full 12 months, so if you bought it on 1st July 2017 you would have access to all of the 2017 data until the end of the year, then all of the 2018 data until 30th June 2018.

The iPad Almanac will be discontinued in September 2018 and no further subscriptions will be accepted after August 2017. The app will continue to be fully supported and updated until it is discontinued.

How do I update my Almanac?

You should be notified when there is a software update available by a number appearing over the App Store icon on your iPad.

To check whether there is a port data update available, open the Reeds iPad Almanac app and go to the 'Shop' tab at the bottom of any screen. Select the region pack you have subscribed to. If there is an update available you will be prompted to download and install it.

I have paid for a data pack but I can't access the data and I keep being prompted to subscribe.

In the first instance, try shutting down the app completely and then restarting it.

1. Go to the Manage User Account page and log out of the app

2. Tap the home button to return to the iPad's home screen

3. Double-tap the home button to bring up the iPad's task bar

4. Tap and hold the Almanac icon on the bottom task bar until all the apps start jiggling

5. Tap the red minus icon to the top left of the Almanac icon. This will stop the app running in the background

6. Tap the home button to stop the jiggling

7. Tap the home button again to return to the iPad's home screen

8. Relaunch the Almanac app and log in with the relevant Reeds account details

If that doesn't work, please contact us at telling us the email address you have registered with and which pack you have bought.

Can I use my existing Reeds account with the iPad Almanac?

You can log in using the same account, but the Reeds iPad Almanac is a different product from the Reeds Digital Almanac for PC/Mac. Data bought as an in-app purchase for the iPad Almanac is not visible from the Digital Almanac for PC/Mac, and data bought for the Digital Almanac for PC/Mac is not visible from the iPad Almanac.

Does the iPad Almanac work on all iPads?

The iPad Almanac requires iOS 7 or later. iOS 7 is not supported by first generation iPads.

Does my iPad need to be connected to the internet for the iPad Almanac to work?

You need to be connected to the internet when buying a port pack. All the data you need is then downloaded to your iPad, and can be used offline. We recommend you connect to the internet and update the app immediately before you start a journey to ensure you have the most up to date weather data.

The weather automatically refreshes when the app starts and every 15 minutes thereafter when your iPad is connected to the internet.

What if I have a different question?

If your question has not been answered on this page please feel free to contact us at

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